291 Reviews Found
Business Response
We sincerely value your business and look forward to your next visit! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 641-1400 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
All paper work was completed when I arrived. The whole deal and signing papers took lees than 5 minutes. Thank you Don Kot
Frank T.
LAS VEGAS
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
I ask if they can rotate the tires, but they never ask for my wheel lock, and the bill said they did.
Hector J.
LAS VEGAS
Business Response
Hector Joaquin Jimenez, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (702) 641-1400 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
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Confirmed Service Customer
Check in was fine. The time waited was a little longer than said. The cashiers were absolutely rude and unfriendly. They completely ruined the whole experience. They didn���t even tell me where my vehicle was. Had to search for it. Replace them and it will be a better place.
Jennifer C.
LAS VEGAS
Business Response
Jennifer Crownhart, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Service Customer
My experience was very good. Eric is kind and professional. I need him to advise me on what and when i must do next. I trust him.
Barbara H.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Edgar our sales person was the best I ever worked with. He was awesome and knowledgeable. He made it happen.
Holly B.
LAS VEGAS
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
Work on the truck was finish good and fast
Alexander W.
LAS VEGAS
Business Response
Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Sales Customer
Everyone was helpful and explained things thoroughly.
Alan Z.
LAS VEGAS
Business Response
If you have any further questions, please give us a call. We're always happy to help! 702 641-1400 ask for Virginia.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
As always the service department was at their best. I was in and out in a reasonable amount of time. My needs were taking care of to my satisfaction. Could not ask for more.
Melvin H.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Chris was helpful, prompt and knowledgeable.
Kathleen H.
HENDERSON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Sales Customer
We went to look and ended up buying an Envision. The next week my husband had a stroke and it was so much easier to get into than the Enclave. We are very thankful that we bought it.
Curtis F.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Service Customer
I keep asking for the name on my vehicle be changed from Kim Perry-Carter back to my name which is GEORGE CARTER. I have asked this to be changed by Service and the Cashiers and yet this survey shows up addressed to Kim. my wife paid for my son's car one time and for whatever reason it has NOT been corrected. my name is on the GMC 2016 Terrain as is the 2012 Cruze. Please make this simple request.
Kim P.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Service Customer
Friendly, seating was within the guidelines set by government leaders as well as masks were worn by all employees, customers.
Michael D.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Got in and out in an hour. Service writer was very friendly. All of your employees are great! Shure beats the last dealership I delt with. Keep up the good work! Ed
Ed P.
HENDERSON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
Was this review helpful?
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.