292 Reviews Found
Confirmed Service Customer
did not reset the oil monitor had asked to have tire balanced when rotated willing to pay to have done. was not done
Jimmie C.
LAS VEGAS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 545-6344 to discuss your concerns, as your satisfaction is of utmost importance to us. Jimmie Dewayne Carlisle, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision.
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Confirmed Sales Customer
Sales person was honest and easy to do business with. We brought information from on-line site and he met our expectations after minor negotiations!
Shontai B.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Service Customer
Service correctly diagnosed the problem and repaired. However, the simple repair took 4 days even with an appointment
Frederick B.
HENDERSON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
A little disappointed in the time it took to change a fuel filter. Over 3 hours and I am suppose to hear back regarding the replacement of my seat covers and as of today I have not heard anything. I will have to call to follow up as they were to let me know the status two days ago.
Jack D.
HENDERSON
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 545-6344 to discuss your concerns, as your satisfaction is of utmost importance to us. Jack Alan Daigle, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Service Customer
Anthony Cervantes was very helpful with my oil change and took care of the recall on my vehicle.
Sara F.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Service Customer
Haley was professional returned my call. Thoughtful when we added a repair.
Carol S.
HENDERSON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Service Customer
The day after my Oil Change I got my Cabin Air Filer and ask if same one can Help me to Install it. It was hard to open the cover, but no Help, If I put in a Order . Thank you For your Friendly Help.
Manfred U.
HENDERSON
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 545-6344 to discuss your concerns, as your satisfaction is of utmost importance to us. Manfred Wilhem Uding, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision.
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Confirmed Service Customer
Very prompt and courteous I am very satisfied with your service!!!
David R.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Service Customer
I was given 3 different times for my service 1.5 hours 45 mn and it only took 20 mn so I am concerned that everything was not completely checked or no one is really communicating withthe customer correctly.
Janelle C.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Sales Customer
The customer service was great. Will definitely purchase here again in the furure.
Juan E.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Service Customer
Sean was great. The vehicle was difficult as the issue would not get resolved. Sean, kept me in the know, took great care of my during the period without my vehicle.
Candice H.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Service Customer
The experience and staff was amazing making sure everything was well explained and taken care of. Thank you again
Solmari V.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
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Confirmed Sales Customer
They were very nice and fast, one of the best experiences I ever had.
Eric R.
HENDERSON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC and we hope to see you again.