268 Reviews Found
Confirmed Service Customer
Upon arriving at the GMC service center Haley greeted me promptly and was very friendly. I came in bc 1 of my tires lost air and possibly had a nail in it and wanted it checked out by your experts. And since this visit wasn't a planned one. I last minute requested an oil change but remembered I had forgotten my coupon at home. Haley was very sweet and honored it anyway. That really made my day how well she handled my whole experience. And onece my car was ready she confirmed the problem with my tire and had a quote ready and open to sched an appt for me. I felt very taken care of. And definitely will be returning to get my car serviced and hope to see Haley again. Thank you Haley!!
Paloma F.
LAS VEGAS
Business Response
If you have any further questions, please give us a call. We're always happy to help! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Service Customer
Haley Hawkins is very progressional and goes out of her way to meet my service needs.
Daniel P.
LAS VEGAS
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Business Response
We want all our clients to have a comfortable and stress-free experience with us!
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Business Response
Hi, thanks for taking the time to leave a review.
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Business Response
We look forward to your next visit! Take care! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Service Customer
I was very thankful for the backorder for the running boards finally came in!! The running boards were installed very quickly. They had said 1 and 1/2 hours, but it was only more like 50 minutes. My husband and I, but mostly me, are very happy with the company and the completion of our truck. It will make it so much easier for getting in and out of the truck. Thank you!!
Sandra M.
LAS VEGAS
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Service Customer
I'm still very upset with the financial situation that I was set up for. I originally was finance with a low interest. Then I ending up with a high interest with a high payment. This is a bad way to do business.
Raymond C.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Service was excellent, very professional staff. I did not completely agree with the ! hour customer pay diagnostic charge for the check engine light. I think the light should have been covered under emissions warranty. If the check engine light was related to the battery for the low voltage codes it should still be covered under warranty since the new battery purchased for GM caused the issue.
Timothy P.
LAS VEGAS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
the engine transmission differential ratio is the worst on the market great dropout due to conpral a t-shirt so expensive that 10 days after purchase they had to change a shock absorber
Mario M.
LAS VEGAS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 641-1400 to discuss your concerns, as your satisfaction is of utmost importance to us. Mario Ernesto Malagon Urquiaga, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
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Confirmed Sales Customer
Was the easiest car buy experience I have ever had. The only thing I would mention was that after I purchased the car we had to wait a long long time for car to be washed and for someone to go over all the details. It took longer for that then the whole purchase.
Kathleen P.
LAS VEGAS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Confirmed Service Customer
Been coming here for service many���s year with TWO(2) vehicles!!!
James P.
LAS VEGAS
Business Response
Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
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Business Response
Thank you again for choosing Fairway Buick GMC Truck and we hope to see you again.
Was this review helpful?
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 641-1400 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
Ozzie was very attentive, knowledgeable and friendly. He also was patient. He definitely made the difference in our experience
Gabriel H.
HENDERSON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Little liar because they don���t tell you things more clearly
Luis C.
NORTH LAS VEGAS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 641-1400 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Service writer Anthony C was most pleasant to interact with. He also recommended some additional service that I approved. The service was completed within a reasonable time. I also made a stop at the parts store where the gentleman replaced the battery in my spare key quickly. Overall it was a good experience at the dealership.
Theo V.
LAS VEGAS
Business Response
Hi there, thank you; we appreciate your feedback! Thank you, and have a fantastic day!
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Confirmed Service Customer
Rep never pay attention to customer. You had my car for 4 days because a battery issue and oil leak. When I was ready to pick up my car. The battery had not been checked is until the battery died that the tech did something and only because I had to tell them again.
Edna P.
LAS VEGAS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 641-1400 to discuss your concerns, as your satisfaction is of utmost importance to us.