ERIC Herrara was very helpful. This is the second time that the high pressure line has cracked and leaked all the Freon. Two years ago you all had the truck for a week and could not find the problem so I had a certified mechanic look at it and he found the line leaking and replaced it. Since then I researched this issue on line and found hundreds of post about it. I also found that a service bulletin had been issued regarding this known problem. I showed Eric the post with the bulletin reference number and he found and acknowledged it existed. I have no issue with the way I was treated during this visit...but...I feel that GMC should have fixed this under the bulletin notice, and I should not have been charged $620.00 for the parts and labor. I intend to contact GMC and express my feelings.
Fletcher H.LAS VEGAS,NV
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