Purchased truck new from fairway and have always had it serviced at Fairway. Last serviced asked for the brakes to be checked during safety check. They did not check. I asked why and the service advisor said they would not remove my wheels since they are not factory wheels or aftermarket purchased at the dealership. I always put aftermarket wheels on my vehicles and have done so for over 60years and this is the first time I have been refused service by the selling dealer.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (702) 641-1400 to discuss your concerns, as your satisfaction is of utmost importance to us.